From claim to appointed provider. No phone calls, no chasing, no spreadsheets.
Klaro Easy Claims is our claims coordination platform for the insurance industry, live in
production today. It takes a repair-quote claim from first notification to an appointed
service provider without anyone picking up a phone.
Every claim's status, on one screen. Nothing to chase.
Sound familiar?
Three parties, one claim, and everyone's waiting on someone else.
Broker
Lodges the claim on behalf of the client and tracks it to resolution.
Service providers
Quote for the repair work, competitively, on their own timeline.
Loss adjuster
Independently reviews the quotes and appoints the winner.
Today, in most operations, that coordination happens by phone call, email chain and
spreadsheet. The result: missed deadlines, lost documents, staff spending hours chasing
people for answers, and no one able to say with confidence where any given claim actually
stands. Three parties, one claim, and nobody in the loop knows where it stands. Until now.
How it works
One workflow, running itself end to end.
Every email, reminder and follow-up in between is sent automatically.
01
Claim intake
The broker sends a normal email describing the claim, or fills in a short form on the portal. If it comes by email, the system reads it and captures the claim number, client name, address and contact details on its own, no manual data entry.
02
Providers selected and notified
The system automatically picks service providers from the panel, fairly rotated so work doesn’t always land on the same one or two, and sends each a secure one-click link. No account, no password.
03
Providers submit quotes
A provider types their pricing in directly, or uploads a quote document they already have and the system reads the figures off it for them to confirm. Reminders go out automatically, and if a provider doesn't respond in time the system quietly replaces them so the claim never stalls.
04
Adjuster reviews, anonymously
The loss adjuster sees the quotes side by side as "Quote 1" and "Quote 2", no company names attached, so the decision can’t be biased by who the provider is. They approve the winning quote, or send a question back.
05
Broker notified, claim resolved
The broker gets an immediate notification with the appointed provider's name, contact details and the full quote breakdown. No phone calls, no chasing.
See it in action
The actual product, not a mockup.
Quotes shown anonymously as "Quote 1" and "Quote 2." The adjuster decides on price and
scope, not on who's asking.
What a provider sees the moment they click the emailed link. No login, just a choice.Every quote compared side by side before a decision is made.
What sets it apart
Built to remove the coordination, not just speed it up.
Zero manual coordination
Every request, reminder and notification is sent automatically, day or night.
No logins required
Providers and adjusters work entirely through secure, one-click email links. Nothing to install, nothing to learn.
Submit a claim by email
The system reads it and files the claim automatically. A portal form is also available for brokers who prefer it.
Reads quotes off a document
Providers can upload a PDF, Word or Excel quote they already have, and the system extracts the line items for them to confirm.
Unbiased by design
The adjuster never sees who a quote is from until after they’ve approved it. That’s built into how the product works, not a setting someone can switch off.
Self healing
If a provider goes quiet, the system automatically invites a replacement. No claim is ever stuck waiting on one unresponsive party.
Live analytics
Every claim becomes data the business can act on.
Not guesswork. A real-time dashboard shows exactly where every claim stands and how the panel is performing.
Performance at a glance: total claims, resolution rate, average time to settle.
Where every claim stands: a live pipeline view, in progress, awaiting adjuster, stalled, or appointed.
Provider reliability scoring: who responds, how fast, and how often they win work.
Concentration-risk alerts if too much work depends on a single provider.
Price competitiveness: the spread between competing quotes.
Adjuster efficiency and cycle-time, broken down by stage, so bottlenecks are obvious.
One workflow, many industries
Built for repair-quote claims of any kind.
The underlying workflow, lodge a claim, get competitive quotes from providers, have an
independent expert review and approve one, notify the client, isn't specific to any one
type of claim. It's a general-purpose pattern for any situation where a loss needs to be
assessed and a repair or replacement sourced competitively.
Building & construction claims
Geyser (water heater) claims
Plumbing & burst-pipe claims
Appliance & electronics claims
Motor vehicle repair claims
Property & home content claims
A provider panel spanning plumbing, roofing, electrical, glazing and more. Proof the workflow isn't built for one trade.
From a burst geyser to a full building reinstatement, anywhere a broker, a panel of
service providers and an independent adjuster need to move in step.
Who it's for
Built around four different people, one workflow.
For brokers
Submit a claim in seconds, by email or the portal.
Never chase a provider or adjuster personally.
Real-time visibility into where every claim stands.
One notification when it’s resolved, provider, contact details, full breakdown.
For management
The workflow runs without staff intervention.
A full audit trail on everything, for compliance and dispute resolution.
Evidence-based decisions on which providers to keep, grow, or drop.
Early warning if too much work depends on one provider.
For service providers
No login, no password, no app to install.
Submit a quote by uploading a document you already have.
Automatic reminders mean you never miss a deadline by accident.
For loss adjusters
Clean, anonymous, side-by-side quote comparison.
Query a provider directly through the platform for clarification.
One click to approve, everything downstream happens automatically.
Why we show it to you
Proof of the level we build at.
Live in production
Not a prototype or a pitch deck. Easy Claims runs in production today, doing real
work in a regulated, detail-heavy industry.
Enterprise-grade engineering
The same team that automates a 4-hour reporting task also builds platforms businesses
run on daily. Your automation is engineered with that standard behind it.
Industry insight built in
Insurance insiders shaped the product from the start. We build with people who have
done the work, not just read about it.
For insurance businesses
Interested in Easy Claims itself?
If you process claims and want to see the system, we'll walk you through it live and
talk honestly about whether it fits your operation.
Automation first. Software when it earns its place.
Most engagements start with a free process audit, not a software pitch. We find the time leak, automate it, and build interfaces only where they pay for themselves.
